Survey question bank
Survey question bank
The tool helps organisations to create better surveys more easily. It’s designed to save you time and help you collect more accurate and consistent data.
We recommend using it together with our online course ‘Designing great surveys’ for best results.
How to use the survey question bank
The question bank is organised into 5 common survey themes. Each section includes questions tailored to gather specific insights from different groups of people. This makes it easier to collect useful and focused information.
- Demographic questions: These ask about things like gender, age, ethnicity, disability and region. They help you understand who is taking part.
- Workshop feedback: These questions help you find out what people thought of a workshop – how satisfied they were, whether the content was useful, if they feel confident using what they learned, and what could be improved.
- Stakeholder feedback: These are for people connected to your organisation (like partners or funders). They ask how well your organisation is doing, how strong the leadership is and where things could get better.
- Participant experience: These questions explore how involved and motivated participants feel, how satisfied they are, and whether they’d recommend or return to your activities, events or clubs.
- Employee and volunteer feedback: These ask staff and volunteers how satisfied they are, whether they feel included and respected, and what motivates them to volunteer.
The questions are starting points to help you build your own survey. You can change or adjust them to fit your specific needs, so your survey works well for your situation.
Survey fatigue
Survey fatigue happens when people get tired of being asked to fill out too many surveys. This can lead to fewer people responding.
Keep in mind that participants - and those running programmes and activities - often have many groups asking for their opinions. So, it’s important to be thoughtful about when and how often you send surveys.
Think carefully before starting a new survey.
- Can you find this information somewhere else?
- Is anyone else - inside or outside your organisation - already surveying the same group of people?
- Is someone else trying to collect the same kind of information?
- Is a survey the best way to get what you need, or would another method work better? You can learn more in our introduction to qualitative research methods.
Whenever possible, use existing data or work with others to avoid repeating efforts and overwhelming people with too many surveys.
